This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or purchase Tupi Tea. We are committed to safeguarding your personal data and ensuring transparency in how it is used. By accessing our site or using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: When you make a purchase, sign up for our newsletter, or create an account, we may collect personal details such as your name, email address, shipping address, and payment information.
Non-Personal Information: We also collect data that doesn’t directly identify you. This includes browsing information, device type, IP address, and how you interact with our site. This data helps us improve website functionality and user experience.
2. How We Use Your Information
Order Processing: We use your personal information to process orders, confirm purchases, and arrange shipping. Payment information is processed securely and is not stored beyond necessary transaction processing.
Customer Support: Your information helps us respond effectively to inquiries, resolve issues, and provide general customer support.
Marketing and Promotions: With your consent, we may send you promotional emails and product updates. You can opt out of these communications at any time by following the unsubscribe link in our emails or contacting customer support.
Website Improvement: Non-personal information, such as browsing behavior, allows us to improve our site’s functionality, content, and layout to enhance your experience.
3. How We Share Your Information
Third-Party Service Providers: We may share your information with third-party providers who assist with essential business operations, such as payment processing, shipping, and email marketing. These providers have access to personal data only as needed to perform their functions and are obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or regulatory requests, to protect our rights or property, or to ensure the safety of our users.
Business Transfers: In the event of a business transition, such as a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets. In such cases, we will notify you via email or a prominent notice on our site regarding the change in ownership and how it may affect your data.
4. Security of Your Information
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, secure connections (SSL), and restricted access protocols. However, no online data transmission is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and enable essential features. Cookies are small files stored on your device that help us remember preferences, personalize content, and track user activity. You can control cookie preferences through your browser settings, though disabling cookies may impact site functionality.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you wish to update or remove data or unsubscribe from marketing communications, please contact us directly. Additionally, you may restrict or limit the data we collect by adjusting browser and privacy settings.
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect or solicit personal information from minors. If we become aware of any data inadvertently collected from a minor, we will delete it promptly. Parents or guardians who believe their child’s data has been collected can contact us to request removal.
8. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or other factors. Updated versions will be posted on this page with the revised date. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
For questions or concerns about our Privacy Policy or to exercise any data rights, please contact our customer service team via email or our website’s contact form. We are committed to addressing your privacy-related inquiries and ensuring your information remains secure.